{"id":438,"date":"2022-12-14T10:55:30","date_gmt":"2022-12-14T10:55:30","guid":{"rendered":"https:\/\/support.chemicalsafety.com\/?page_id=438"},"modified":"2025-09-15T06:34:34","modified_gmt":"2025-09-15T06:34:34","slug":"submit-ticket","status":"publish","type":"page","link":"https:\/\/support.chemicalsafety.com\/home\/submit-ticket\/","title":{"rendered":"Submit ticket"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-custom-bg-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-66b9c6e0 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:var(--wp--preset--spacing--30);padding-left:0\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading alignfull has-text-align-center\" id=\"h-support\" style=\"font-size:clamp(18.959px, 1.185rem + ((1vw - 3.2px) * 1.255), 30px);\">Submit ticket<\/h1>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Please submit your support ticket and our support experts will respond to you within 24 hours.&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-custom-light-bg-background-color has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:1rem;padding-bottom:2rem\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-a491ac5b wp-block-columns-is-layout-flex\" style=\"border-radius:0.5rem;padding-top:1rem;padding-right:4.2rem;padding-bottom:2.8rem;padding-left:4.2rem\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center technical-form with-shadow rad has-background-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:1.5rem;padding-right:1.5rem;padding-bottom:1.5rem;padding-left:1.5rem;flex-basis:80%\">\n<div id='zohoSupportWebToCase' align='center'> <form name='zsWebToCase_851857000000335001' id='zsWebToCase_851857000000335001' action='https:\/\/desk.zoho.com\/support\/WebToCase' method='POST' onSubmit='return zsValidateMandatoryFields()' enctype='multipart\/form-data'>  <input type='hidden' name='xnQsjsdp' value='edbsn8a62799048f7e73a6f2c0ab36e1f6214'\/>  <input type='hidden' name='xmIwtLD' value='edbsn314281073dd23828a22be9905b5ed61b8554ef52523f0091eddf5f617747e933'\/>  <input type='hidden' name='xJdfEaS' value=''\/>  <input type='hidden' name='actionType' value='Q2FzZXM='\/>   <input type=\"hidden\" id=\"property(module)\" value=\"Cases\"\/>  <input type=\"hidden\" id=\"dependent_field_values_Cases\" value=\"&#x7b;&quot;JSON_VALUES&quot;&#x3a;&#x7b;&#x7d;,&quot;JSON_SELECT_VALUES&quot;&#x3a;&#x7b;&#x7d;,&quot;JSON_MAP_DEP_LABELS&quot;&#x3a;&#x5b;&#x5d;&#x7d;\"\/> <input type='hidden' name='returnURL' value='&#x2a;'\/><table border='0' cellspacing='0' class='zsFormClass'><tr><td colspan='2' class='zsFontClass'><strong>Web Ticket Form<\/strong><\/td><\/tr><br><tr ><td nowrap class='zsFontClass ' width='25%' align='left'>First Name&nbsp;&nbsp;<\/td><td align='left' width='75%'><input type='text' maxlength='120' name='First Name' value='' \/><\/td><\/tr><tr ><td nowrap class='zsFontClass ' width='25%' align='left'>Last Name&nbsp;&nbsp;<\/td><td align='left' width='75%'><input type='text' maxlength='120' name='Contact Name' class='manfieldbdr'\/><\/td><\/tr><tr ><td nowrap class='zsFontClass ' width='25%' align='left'>Email&nbsp;&nbsp;<\/td><td align='left' width='75%'><input type='text' maxlength='120' name='Email' value='' class='manfieldbdr'\/><\/td><\/tr> <tr ><td nowrap class='zsFontClass ' width='25%' align='left'>Subject&nbsp;&nbsp;<\/td><td align='left' width='75%'><input type='text' maxlength='255' name='Subject' value='' class='manfieldbdr'\/><\/td><\/tr> <tr ><td nowrap class='zsFontClass ' width='25%' align='left'>Description &nbsp;&nbsp;<\/td><td align='left' width='75%'> <textarea name='Description' maxlength='3000' width='250' height='250' class='manfieldbdr'><\/textarea><\/td><\/tr><tr ><td nowrap class='zsFontClass ' width='25%' align='left'>Phone&nbsp;&nbsp;<\/td><td align='left' width='75%'><input type='text' maxlength='120' name='Phone' value='' \/><\/td><\/tr> <tr><td nowrap class='zsFontClass' width='25%' align='left'>Captcha&nbsp;<\/td><td><div id='zsCaptchaLoading'><strong>Loading&#8230;<br><br><\/strong><\/div><div id='zsCaptcha' style='display:none;'><img src='#' id='zsCaptchaUrl' name=\"zsCaptchaImage\"><a href='javascript:;' style='color:#00a3fe; 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